Cancellation and Refund Policy for Monthly/Yearly Subscription Module
If you have any questions or concerns regarding this statement, you should contact our Customer Support Desk at support@harvee.co.uk or call on 9092324222.
Our cancellation and refund policy aims to provide clarity on how to cancel subscriptions and under what circumstances refunds are issued. We value customer satisfaction and aim to ensure that the process is straightforward and fair.
We offer two types of subscription plans:
You can cancel your monthly subscription at any time.
Upon cancellation, you will continue to have access to the service until the end of the current billing period. No further charges will be made after the cancellation.
To cancel, you can go to the account settings on our Application or contact customer support.
Yearly subscriptions can be cancelled at any time.
Upon cancellation, you will continue to have access to the service until the end of the current billing period.
To cancel, you can go to the account settings on our Application or contact customer support.
We may use the contact information provided by you to communicate with you, viz informing you about your account and security updates. We may also use your information to send you password reminder and registration confirmation, Special offers, Newsletters etc.
We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. www.jithya.com as well as any other website and/ or domain owned, operated and controlled by Harvee Designs will continue to enhance our security procedures as new technology becomes available.
We use the information we gather on the Site for the following purposes:
Monthly Subscription:
Refunds for monthly subscriptions are generally not provided.
Exceptions may be made if there are extenuating circumstances, such as a technical issue that prevented access to the service. These will be reviewed on a case-by-case basis.
Yearly Subscription:
If you cancel within the first 7 days of the yearly subscription, you are eligible for a full refund.
After 7 days, refunds will be prorated based on the remaining unused months of the subscription.
Refund requests can be made by contacting customer support with the reason for cancellation.
Cancel Subscription: Log into your account, navigate to the subscription settings, and select the option to cancel. Alternatively, you can contact customer support.
Request a Refund: Contact customer support with your subscription details and the reason for your refund request. Our team will review your request and respond within 5-7 business days.
For cancellations and refunds, or if you have any questions, please contact our customer support:
We reserve the right to update or change our cancellation and refund policy at any time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice (including email notification).
This policy is effective as of 1 June 2024.
